Frequently asked questions about the manufacture of bedding
My mattresses have special sizes. Do you make duvets to match?
Yes, EKER Daunen Manufaktur AG also makes duvets and pillows in special sizes on request. This is one of the great advantages of buying from the factory.
Can I bring my children to the factory?
Of course! We are delighted to welcome young visitors. Many children find it fascinating to learn about how bedding is made. We also offer children's duvets and pillows in our range.
Are down duvets also suitable for allergy sufferers?
Yes, duvets from EKER Daunen Manufaktur AG are also a good choice for allergy sufferers. They meet the highest hygiene standards and can also be wet-cleaned by us. During this process, all mites are killed using UVC light. It is also possible to replace the outer cover regularly and to have the feathers and down inside washed separately by a specialist cleaner.
Frequently asked questions about Weidegans down comforters
Why are geese called that?
The answer is simple: because they are allowed to graze every day! Unfortunately, this is not usually the case in conventional animal husbandry today. The Wiedegans is no longer a classic fast-fattening goose, where the animals have to grow quickly. That is why we emphasize that 80% of all Blanketn from EKER Daunen Manufaktur AG are down comforters made from pasture-raised geese.
What is the cover of your " Blanket" made of?
Each Blanket has a frame made from 100% cotton that is certified according to OEKO-TEX® STANDARD 100. This makes our Blanketn ideal for children and people with allergies.
Why are the prices so low?
We place great emphasis on quality rather than quantity, on animal welfare and on handcrafted processing in Switzerland.
All this comes at a price.
However, our customers do not notice the high costs. By selling directly from the factory or through our online shopping cart with free shipping, we avoid middlemen, as well as expensive additional expenses and logistics. This is how we can guarantee you the best price for first-class products.
We do it ourselves and enjoy being in contact with our customers.
Frequently asked questions about professional specialist cleaning - great service
How much does a professional bedding cleaning cost?
Professional cleaning of duvets and pillows is an excellent investment in your health, well-being and good sleep. And it extends the lifespan of your bedding.
EKER Daunen Manufaktur AG offers excellent service at an affordable price.
What's more, you can enjoy free shipping: you can effortlessly take advantage of professional cleaning anywhere in Switzerland.
Price example:
Nordic duvet, 160 x 210 cm, quilted check
(the down will not slip)
Clean contents: CHF 30. 100% organic
New version: CHF 130. 100% cotton, cambric OEKO-Tex Standard 100
The best value offer in Switzerland with a low price guarantee.
If necessary, down can be added on request (charged separately).
Prices vary depending on the size of the duvet.
Only at EKER Daunen Manufaktur AG:
Free delivery and return by post throughout Switzerland, including a shipping box.
Sustainable, environmentally friendly and time-saving.
How long does a professional cleaning take?
Specialist cleaning takes two to three hours. You can use your duvet again on the same day.
If you would like to pick up your bedding on the same day, we recommend that you call us in advance on 071 755 60 60. This ensures that the cleaning machine is reserved for you.
Frequently asked questions about wet cleaning - small service
Every night, your mattress ( Blanket ) and pillow absorb about half a liter of sweat. No wonder unsightly yellowish stains quickly appear.
To ensure that your bed always remains the most restful place in the world, we wash and care for your bedding and mattress covers.
Do you have any care tips for duvets and pillows for use at home?
Follow these simple care tips for your duvets:
- You should gently fluff up your bedding every day and air it well.
- Never expose it to the sun or put your high-quality down duvet in the vacuum cleaner.
- Protect the down from dirt and moisture and have it professionally cleaned regularly.
Can I wash my bedding at home myself?
It's understandable that you want to wash your duvet or pillow. However, high-quality bedding is very delicate.
If you don't use the right detergent, the appliances are too small, or you don't dry the bedding completely and immediately, the quality can suffer greatly.
We therefore recommend that you always have high-quality bedding cleaned by a professional. Blanket
Can I have my pillow professionally cleaned?
Pillows should be replaced completely every two to three years.
They are heavily used, absorbing around 100 liters of body moisture per year, and the quills inside the casing break.
Specialist cleaning is therefore not worthwhile. With a professional wet cleaning once or twice a year, the pillow will be hygienically clean and stain-free again.
How do I know if my duvet or pillow is still okay?
We will be happy to check this for you with our free down check.
We will then call you with our findings and, if necessary, recommend a suitable cleaning method.
Frequently asked questions about sleeping bag cleaning
How often should a sleeping bag be professionally cleaned?
Depending on usage, we recommend professional cleaning every 1-3 years. With intensive use or after prolonged outdoor use, earlier cleaning may be advisable.
Can down sleeping bags be washed in the washing machine?
We advise against this.
Household appliances and incorrect drying can cause the down to clump together and permanently impair its insulating properties. EKER's professional wet cleaning service is specially designed for delicate fillings.
Are synthetic sleeping bags also cleaned?
Yes. Our process is suitable for both down and synthetic sleeping bags.
How does the EKER box service work?
After you place your order, we will send you a sturdy shipping box with a protective bag and prepaid return label. You can pack your sleeping bag conveniently at home and drop off the package at the post office.
How long does cleaning take?
You will usually receive your freshly cleaned sleeping bag within a few working days of EKER receiving it.